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your card
or to check
your account activity

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step by step
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How to Contact Us

Do you have questions about our Bonus Bucks Membership Program?
Take a quick look at our FAQ section first. You may find others have the same question we may have already answered.

Or you can reach us by:
  • Email:
    We will respond to your inquiry within one business day, Monday to Friday, during normal business hours.
  • Toll-free (in Canada only):  1-800-263-3594

  • Mail: 
    Pioneer Energy 
    1122 International Blvd., Suite 700
    Burlington, Ontario
    L7L 6Z8

For our Corporate Contact information, you can reach us at Pioneer Energy. Simply click here.